So, I called Citi for my mom, because I don’t even know why.

She made me look like a complete idiot because she didn’t know what she was even doing. Thanks, mom. I was actually doing something really productive, too, but you pretty much wasted about an hour of my time for nothing. We got no where, I looked like an idiot, and you made me upset in the wee hours of the night. You are simply AWESOME.